My family stayed there at 2015. So when my parents wanted to do a beach vacation, I recommended Beach Quarters. I won’t say the experience was bad, but it was something.
-we requested rooms next to my parents (and they with us). We were not even on the same floor. I did ask that one of be moved to at least be on the same floor, and they were able to do this.
-the rooms were pretty run down.
-my husband and 13 y/o got stuck in the elevator when it broke. The emergency call button wasn’t working, so they just pounded on it till someone reported hearing them. It took over an hour to get them out. There was no one on staff who knew how the thing operated to help. One elevator was already out of order. And the last remaining elevator was kept running while trying to free my husband/child, and then that one got stuck with someone inside.
-middle of the night fire alarm and evacuation. This actually happened in 2015 too.
-hot tub was not hot. One time staff was able to assist, the rest of the time we were told there was nothing that could be done.